2019 ADEA Sections on Business and Financial Administration and
Clinic Administration Meeting (ADEA BFACA)

October 16−19, 2019
Hyatt Regency Minneapolis
Minneapolis, MN

Preliminary Meeting Agenda

Download a printable versionPDF of the 2019 ADEA BFACA agenda.


 11:30 a.m. – 3:00 p.m.Corporate Sponsor Set-up for Corporate Meet & Greet
 1:00 – 2:00 p.m.ADEA BFACA Planning Committee Meeting  
This meeting is for members of the 2019 ADEA BFACA Planning Committee only.
 4:00 – 6:00 p.m.Registration and Information
 4:00 – 6:00 p.m.Corporate Meet & Greet and Welcome Reception
Don’t miss the opening reception for a networking opportunity with our corporate sponsors.
 6:00 p.m.Dinner on Your Own—or Join a Colleague
 7:00 a.m. – 2:00 p.m.Registration and Information
 7:30 – 9:00 a.m.First-time Attendees Orientation and Breakfast
 8:00 – 9:00 a.m.Networking Breakfast
 9:00 – 10:30 a.m.Keynote Address: Becoming More Effective and Attentive in the Modern Workplace
Sponsored in part by KaVo Kerr – Consumables and KaVo Kerr − Equipment

Srinivas Rao, M.B.A., Founder/Chief Creative Instigator, Unmistakable Media 

 10:30 – 10:45 a.m.Networking Break
 10:45 – 11:15 a.m.A Team Approach for Implementing Digital Dentistry in an Education Environment

Jon Won, D.D.S., M.S., FACP, Head, Division of General Dentistry, Loma Linda University School of Dentistry

Jessica Kim, D.D.S., Director, Assistant Professor, Hugh Love Center for Research and Education in Technology

Jonathan Williams, Director, Dental Computer Services

 11:15 a.m. – 12:15 p.m.ADEA BFACA Members’ Forum
 12:15 – 1:30 p.m.Networking Lunch and Table Topics
Sponsored by The Procter & Gamble Company
 1:30 – 4:30 p.m.Tour: University of Minnesota School of Dentistry
Transportation will be provided.
 1:30 – 4:30 p.m.Network with Colleagues
 5:00 – 7:00 p.m.Sponsored Networking Reception and Dinner
Co-Sponsored by A-dec and Hu-Friedy Manufacturing Co., LLC
 7:30 a.m. – 3:30 p.m.Registration
 8:00 – 9:00 a.m.Networking Breakfast
 9:15 – 9:45 a.m.Sidewalks and Paths: Clinic Process Mining

Gregory Olson, D.D.S., M.S., Chair and Professor of Pediatric Dentistry, University of Texas School of Dentistry at Houston

 9:45 – 10:30 a.m.Practice Management Successes: From Classroom to Clinic to Practice

Kim Capehart, D.D.S., Dental College of Georgia at Augusta University

Alexander Carroll, D.D.S., M.B.A., M.H.S.M., Associate Dean for Clinical Education, Midwestern University College of Dental Medicine-Arizona

 10:30 – 10:40 a.m.Networking Break
 10:40 – 11:10 a.m.Effective Communication in Dental Education Through Technology and Teledentistry

Sandra Phillips, M.P.A., Director of Clinic Operations, University of Washington School of Dentistry

Amy Kim, D.D.S., Associate Director for Regional Initiatives in Dental Education, University of Washington School of Dentistry

 11:15 – 11:45 a.m.The Good, the Bad, and the Data

Alexander Lee, D.M.D., Associate Professor and Coordinator of Dental Informatics, Western University of Health Sciences College of Dental Medicine

 11:45 a.m. – 12:15 p.m.Measuring the Future: Data and Analytics in Value-based Payment and Interprofessional Practice

Eric Tranby, M.A., Ph.D., Manager of Data and Impact in the Analytics and Evaluation Team, DentaQuest Partnership for Oral Health Advancement

 12:15 - 1:15 p.m.Networking Lunch
 1:15 – 2:45 p.m.Afternoon Concurrent Breakout Sessions
Participants will select one session to attend from each time block. There will be a five-minute break between each round to allow time for transition.
  • Round 1: 1:15 – 1:45 p.m.
  • Round 2: 1:45 – 2:15 p.m.
  • Round 3: 2:15 – 2:45 p.m.
 1:15 – 1:45 p.m.

OPTION 1: Business and Financial Administration Track
Haptic Technology and the Bottom Line

Richard Callan, D.M.D., Ed.D., Professor and the Chair of the Department of General Dentistry in the Dental College of Georgia at Augusta University.

Kevin W. Cain, Ph.D., M.B.A., C.M.A., Associate Dean for Finance & Strategy, University of North Carolina at Chapel Hill Adams School of Dentistry

Clinical Administration Track
Chart Audit Automation

Robin Reinke, D.D.S., M.P.A., Assistant Dean for Clinical Services, University of Nevada, Las Vegas, School of Dental Medicine


 1:45 – 2:15 p.m.OPTION 1: Business and Financial Administration Track
The Utilization of axiUm to Support Clinical Enterprise Analysis of Key Metrics for Patient Volume, Revenue and Capacity

Gary Guest, D.D.S., Associate Dean for Patient Care, UT Health San Antonio School of Dentistry

Clinic Administration Track
Development of a Student Dashboard in axiUm 

Susan Rowan, D.D.S., Associate Dean for Clinical Affairs, University of Illinois at Chicago College of Dentistry

Nish Shivnani, Director of Health Informatics and Technology, University of Illinois at Chicago College of Dentistry


 2:15 – 2:45 p.m.OPTION 1: Business and Financial Administration Track
Transforming Person-Centered Care With Utilization of a Social Worker

Kristen Flick, M.S.W., Social Worker, The University of Iowa College of Dentistry & Dental Clinics

Clinic Administration Track: eRx: Our Journey

O. Fields Farrior, D.M.D., M.S., University of New England College of Dental Medicine


 2:45 – 3:15 p.m.Small Group Discussions: Ask the Presenter
 3:15 – 3:45 p.m.Get Involved With ADEA BFACA
 3:45 – 4:30 p.m.Network With Colleagues
 Dinner on Your Own—or Join a Colleague
 7:30 – 8:30 a.m.Networking Breakfast
 8:30 – 8:45 a.m.Welcome
 8:45 – 10:45 a.m.Deans Panel: Keeping Pace With New Technology

Scott S. De Rossi, D.M.D., Dean, University of North Carolina at Chapel Hill Adams School of Dentistry

P. Bradford Smith, D.D.S., Dean, Midwestern University College of Dental Medicine-Arizona

John Valenza, D.D.S., Dean, University of Texas School of Dentistry at Houston

 10:45 a.m.Synthesis and Wrap-up

The American Dental Education Association is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The American Dental Education Association designates this activity for 8.75 continuing education credits.


All speakers agree that neither they nor members of their immediate family have any financial relationships with commercial entities that may be relevant to their presentation.