Agenda

ADEA Sections on Business and Financial Administration and Clinic Administration (ADEA BFACA) Meeting

October 22−24, 2023

 “Sharing Solutions, Promoting Progress”
Meeting Agenda


Download a printable version of the 2023 ADEA BFACA agenda.PDF

 


 

 8:00 – 9:00 a.m.ADEA BFACA Planning Committee Meeting
This meeting is for members of the 2023 ADEA BFACA Planning Committee only.
 9:00 – 5:00 p.m.Registration and Information
 11:00 – 3:00 p.m.Corporate Sponsor Set-up for Corporate Meet and Greet
 Noon – 1:00 p.m.Welcome Lunch
Open to all registered 2023 ADEA BFACA attendees
 1:00 – 1:15 p.m.Opening and Welcome Remarks
 1:15 – 1:45 p.m.Preparing for Gen Z: Technology, Tech Shame and the Workplace

Alexander Lee, D.M.D.
Western University of Health Sciences College of Dental Medicine

Hubert Chan
, D.D.S.
Western University of Health Sciences College of Dental Medicine


Learning Objectives

  • Define “Tech Shame”.
  • Self-assess operations in the context of Gen Z’s technical expectations.
  • Identify strategies to mitigate “Tech Shame” within your institution.


CE Credits: 0.5

 1:45 – 2:15 p.m.Dental Assistant Pathway Program: A New Approach to Staffing Shortages

Michael Harner, Ed.D., M.B.A., M.A., CPA
University of Illinois Chicago College of Dentistry

Leticia Sanchez
, M.Ed.
University of Illinois Chicago College of Dentistry


Learning Objectives

  • Explore an overview of plan creation, project management, and plan implementation.
  • Analyze ways to break down silos, leverage institutional resources and maximize interdepartmental interactions.
  • Use effective communication (messaging and listening) strategies to overcome barriers.


CE Credits: 0.5

 2:20 – 2:40 p.m.ADEA Section on Business and Financial Administration Members’ Forum

This session is open to all attendees; however, only members of the ADEA Section on Business and Financial Administration may vote.

 2:40 – 3:00 p.m.ADEA Section on Clinic Administration Members’ Forum

This session is open to all attendees; however, only members of the ADEA Section on Clinic Administration may vote.

 3:00 – 4:00 p.m.Thinking Out of the Box: Lessons Learned and Implemented From the DSO Model

Micaela Gibbs, D.D.S., M.H.A.
UT Health San Antonio School of Dentistry

Eric Day, M.B.A.
UT Health San Antonio School of Dentistry


Learning Objectives:

  • Summarize the importance of utilizing real-world business applications to ensure enduring financial sustainability, service excellence and educational relevance in the delivery of patient care.
  • Describe specific examples of processes that improve patient access and satisfaction, which can be incorporated into their own clinical enterprise.
  • Describe how incorporation of a DSO mindset can enhance clinical outcomes while improving the educational experience of our learners.


CE Credits: 1.0

 4:00 – 6:00 p.m.Corporate Meet and Greet and Welcome Reception
Corporate Raffle (Must be present to win)

 7:00 – 9:00 p.m.Welcome Outing (Separate Registration)
Sponsored by Komet USA, LLC and NSK America

Puttery Pittsburgh
1415 Smallman Street
Pittsburgh, PA 15222

This isn’t your run of the mill mini-golf course! Join your colleagues and industry friends at the Puttery Pittsburgh for a fun outing of networking and miniature golfing. While waiting your turn at the hole, enjoy an assortment of light bites and beverages, provided generously by sponsors,ship from Komet & NSK.

Please Note: Puttery is a “21 and older” venue. Please bring your ID, as you may be asked to show it upon entry.

Location & Transportation: Puttery Pittsburgh is 0.5 miles from The Westin Pittsburgh. Attendees must find their own means of transportation to the venue. Please plan to walk in groups or travel in groups via Uber, /Lyft or /other ride share.

 


 7:00 a.m. – 3:00 p.m.Registration and Information
 8:00 – 9:00 a.m.Networking Breakfast
 9:00 a.m. – 11:00 a.m.SuperCreativity: Collaboration & Innovation in the Age of A.I.

James Taylor, M.B.A., FRSA
Keynote Speaker, Leadership & Culture Advisor


Learning Objectives

  • Explore what disruptive technologies, such as AI mean for you, your team and your organization.
  • Define “SuperCreativity.”
  • Describe the five-step process for developing creative thinking skills to accelerate innovation.
  • Use effectively a number of different thinking tools to overcome common challenges, including in customer service, human resources and the cost of dental education.
  • Identify ways to deepen collaboration and break down barriers and silos within your team and organization.


CE Credits: 2.0 

 11:00 a.m. – NoonHealth Equity: Improving Treatment Outcomes

Nicole McGlynn, M.S.W.
University of Iowa College of Dentistry and Dental Clinics

Ann Synan,
B.A.
University of Iowa College of Dentistry and Dental Clinics

Nicole Holland
, D.D.S., M.S.
Tufts University School of Dental Medicine

Dara Rogers
, D.D.S.
Tufts University School of Dental Medicine


Learning Objectives

  • Recognize the value as well as the challenges of health equity in dental education.
  • Apply the concept of an Office of the Patient Experience in your dental school.
  • Discuss the value of learning from focused case-based examples that students can take into their own practices.
  • Demonstrate how clinical metrics can play a role in meeting patient needs and CODA standards.


CE Credits: 1.0 

 Noon – 1:00 p.m.Networking Lunch 

 1:00 – 1:30 p.m.Dental Student Clinic Production and Missing Payments

Shahrzad Aarup, D.M.D., M.A.
Western University of Health Sciences College of Dental Medicine


Learning Objectives

  • Identify the most common reason for missing payments for rendered dental services.
  • Define the challenges to achieve better production and minimize the financial loss in student clinics.
  • List ideas for better practice management and fewer write-offs.


CE Credits: 0.5

 1:30 – 1:45 p.m.ADEA Updates

Gülsün Gül, D.D.S., M.B.A., M.P.H., M.S.
American Dental Education Association


Learning Objectives

  • Describe key issues for the future of dental education and practice.
  • Explain how dental education is addressing these key issues, including faculty shortages.
  • List ADEA platforms.


CE Credits: 0.25

 1:45 – 2:30 p.m.Incident Reporting Protocol and Morbidity and Mortality Meetings at Dental Schools

Poonam Jain, B.D.S., M.S., M.P.H.
A.T. Still University Missouri School of Dentistry & Oral Health


Learning Objectives

  • Discuss the definition of an “incident”.
  • Describe the importance of regular incident reporting and M&M meetings for quality assurance and education of dental students.
  • Compare and contrast various ways of conducting M&M meetings.


CE Credits: 0.75

 2:30 – 3:00 p.m.Networking Break 
 3:00 – 4:15 p.m. Panel on Challenges and Solutions in Retention and Recruitment of Dental Faculty and Staff

Panelists:
Elizabeth Andrews
, D.D.S., M.S.
Western University of Health Sciences College of Dental Medicine

Sandra Phillips, M.P.A.
University of Washington School of Dentistry

Leticia Sanchez, M.Ed.
University of Illinois Chicago College of Dentistry

Valerie Sikora, M.S.F.
University of Maryland School of Dentistry

Moderators:
Michael Harner, CPA, M.B.A., M.A., Ed.D
University of Illinois Chicago College of Dentistry

Brian Howe, D.M.D., M.S., FICD
University of Iowa College of Dentistry and Dental Clinics


Learning Objectives

  • Gain exposure to best practices in HR, finances, and innovations in peer dental education entities.
  • Describe impact of school culture on recruitment and retention issues and diversity.
  • Discover strategies for improving retention and recruitment processes in dental education.


CE Credits: 1.25

 5:00 – 7:00 p.m.Sponsored Networking Reception and Dinner
Co-Sponsored by A-dec and HuFriedyGroup
 
Transportation to and from the dinner location will be provided. Please meet in the hotel lobby by 4:45 p.m.

Location: Church Brew Works, 3525 Liberty Ave., Pittsburgh, PA 15201.

 

 


 7:30 – 10:15 a.m..Registration
 8:00 – 9:00 a.m.Networking Breakfast
 9:00 – 10:00 a.m.TeamSTEPPS® in Dental Education: A Roadmap Toward Collaborative High-Quality Health Care

Salma Elwazeer, B.D.S., M.D.S., M.P.H.
Texas Tech University Health Sciences Center El Paso Woody L. Hunt School of Dental Medicine

Wenlian Zhou, D.D.S., D.M.D., Ph.D.
Texas Tech University Health Sciences Center El Paso Woody L. Hunt School of Dental Medicine


Learning Objectives

  • Describe the fundamentals of TeamSTEPPS® curriculum and discuss the evidence and the value of using it in health care education.
  • Discuss best practices of incorporating TeamSTEPPS® curriculum in predoctoral dental education as implemented at Hunt School of Dental Medicine and explore opportunities of future applications at your respective institution.
  • Analyze the value of using the TeamSTEPPS® curriculum to strengthen interprofessional education and interdisciplinary communications.


CE Credits: 1.0

 10:00 – 10:30 a.m.Are Simulations in Practice Management Courses Advantageous: A Students’ Perspective

Kim Capehart, D.D.S., M.B.A., Ph.D.
Dental College of Georgia at Augusta University

Elise de Latour, D.D.S.
Dental College of Georgia at Augusta University

Kristin Goodell, D.D.S.
Dental College of Georgia at Augusta University

John Zyzo, D.M.D.
Dental College of Georgia at Augusta University


Learning Objectives

  • List the areas in dental education where simulation is used.
  • Explain potential benefits of utilizing simulation in applying the teachings of practice management.
  • Summarize the viewpoint of the simulation activity from the input of over 400 responses.


CE Credits: 0.5

 10:30 – 11:30 a.m.Using Dashboards to Drive Improvements in Dental Practice

Emily Sedlock, M.P.H.
UTHealth Houston School of Dentistry

Krishna Kumar Kookal, M.S.
UTHealth Houston School of Dentistry


Learning Objectives

  • Describe how clinical and business dashboards are developed and implemented.
  • Demonstrate value of clinical and business dashboards through interactive cases.
  • Apply strategies for incorporating dashboards into clinical and business practices.


CE Credits: 1.0

 11:30 – 11:45 a.m.BFACA Meeting Closure

 


The American Dental Education Association is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The American Dental Education Association designates this activity for 10.25 continuing education credits.

Continuing education credit is awarded for participation in individual designated educational sessions and not for overall 2021 ADEA Fall Meetings attendance.

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All speakers agree that neither they nor members of their immediate family have any financial relationships with commercial entities that may be relevant to their presentation.