FAQs - General Information

This page has been designed to assist ADEA PASS applicants, based on questions that are most frequently asked (FAQs). If after reviewing the FAQs you still have questions, please contact ADEA PASS Customer Service.

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Q: What is the American Dental Education Association (ADEA)?
A: ADEA is the leading national organization for dental education. Our members include all U.S. and Canadian dental schools as well as hospitals and advanced dental education programs; allied dental education programs; dentistry-related companies; faculty; dental students; and dental residents.


Q: What is the ADEA Postdoctoral Application Support Service (ADEA PASS)?
A: ADEA PASS is a centralized application service for 600 participating advanced dental education programs. This service is available to anyone applying to participating advanced dental education programs. ADEA PASS simplifies the application process by providing one standardized format, relieving applicants of the need to complete multiple applications. ADEA PASS serves only as an information clearinghouse and does not influence programs' appraisal or selection of applicants. Each advanced dental education program has the right to request supplemental information from applicants.


Q: What is the Postdoctoral Dental Matching Program (Match)?
A: Please go to www.natmatch.com/dentres for information about the Dental Match. Registration for the Dental Match takes place inside the ADEA PASS application site; Dental Match registrants are not required to complete an ADEA PASS application if they are not utilizing the application service to apply to advanced dental education programs.

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General Information

Q: How can I contact ADEA PASS?
A: Customer Service is available via e mail: passinfo@passweb.org and telephone: 617-612-2065 (9AM-4PM, ET, Mondays through Fridays except US federal holidays).


Q: What browser should I use, and what are the technical specifications concerning viewing and completing the online application?
A: BROWSER REQUIREMENTS: For the optimal browsing of the site, use Microsoft Internet Explorer 7.0 or a later release. You may also use Firefox 3.x (or higher), Chrome, or Safari.

  • Internet access
  • JavaScript must be enabled
  • Cookies must be enabled
  • Pop-up windows are used, so pop-up blockers must be disabled
  • A monitor resolution of at least 800x600 is required; 1024x768 or larger is preferred
  • It is recommended that the browser window be maximized to take up the entire screen
  • As Microsoft no longer supports Internet Explorer for MacIntosh computers, Mac users are advised to use Safari or Firefox.

In order to view and print Transcript and Professional Evaluation Request Forms you will need the Adobe AcrobatReader .


Q: I completed a ADEA PASS application last year. Can that application be used for this year?
A: Applications submitted in previous years cannot be reactivated. Therefore, you must submit all new application materials on the appropriate forms for the current application cycle.


Q: Where can I fill out the application?
A: Go to the ADEA PASS website, click on the link for applicants in the left hand panel, and follow the link to the application. You can also directly access your ADEA PASS application by going to portal.passweb.org.


Q: What are the processing fees?
A: The base processing fee for the first program (including one essay) is $190, and each additional program is $77. 

Secure payment by credit card within your application at the time you submit it is preferred. Alternatively, ADEA PASS will accept a money order for the required fee. Note: there will be a delay in processing and sending your application to programs until your money order payment has been processed. Money orders must made payable to ADEA PASS and mailed to:
ADEA PASS Payments
655 K Street, NW
Suite 800
Washington, DC 20001


Q: I forgot my username and password - how can I obtain them again?
To obtain your password, go to the ADEA PASS website, click "Applicants" in the left hand panel, and follow the link to the application. Click the "Forgot Your Password?" link and follow the instructions on the screen.


Q: Is the ADEA PASS site secure enough to use my credit card number?
A: Yes, it is secure. The use of the latest technology ensures that your application experience will be safe and secure. We encrypt your personal information, including your name, address, and credit card number, when transmitting over the Internet using Secure Socket Layer (SSL) security software. You may notice "https:" in the address bar or an unbroken key or a closed lock at the bottom of the page when you enter our payment page. This means that your browser has opened a secure connection with our site. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."


Q: How do I register for the Dental Match?
A: Applicants seeking postdoctoral positions that utilize the Dental Match must register for this service within the ADEA PASS applicant portal.You can register for the Dental Match when you first create your account.You do not have to participate in the ADEA PASS application cycle to register for the Dental Match; however, you will need to create an account, register for the Dental Match, and submit your Dental Match registration payment ($90).


Q: How do I monitor my Dental Match status?
A: Applicants who have registered only for the Dental Match in the ADEA PASS applicant portal will have to contact the National Matching Service, Inc. for all inquiries.

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Application Questions

Q: What is a Standard ADEA PASS Application?
A: A standard application is one that allows the applicant to submit one essay, dental school transcript(s), Institution Evaluation Form, and two - four Professional Evaluation Forms through ADEA PASS to all selected advanced education programs.


Q: What is a Custom ADEA PASS Application, and how can I submit one?
A: A custom application is one that allows the applicant to designate different essays and Professional Evaluation Forms to specific programs.


Q: Can I start my ADEA PASS application and come back to it at a later date?
A: Yes. You are able to save the application and come back later to complete it. You may log in and work on it as often as you wish. Just be sure to remember your username and password.


Q: How long will it take to process my ADEA PASS application?
A: ADEA PASS begins releasing completed applications to your selected advanced education programs in June. Once you have submitted your complete ADEA PASS application your selected programs will have immediate access to your application. The completion date will vary depending upon when your required documents (e.g., dental school transcript) arrive in our office. Once all required documents (Institution Evaluation,Dental School Transcript, and any Professional Evaluation Forms) have been received, your application will be marked as complete. You will need to monitor the status of your application to see which of these documents has been received.

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Additional Program Designations

Q: How do I apply to more programs after submitting my ADEA PASS application?
A: Log in to your ADEA PASS application and click on the Program Designations link in your Application Checklist. You may then add more programs by clicking the button. You will then need to assign an essay (and two - four Professional Evaluation FOrms, if you are using them) to your additional programs. Click the Pay Now button to submit your Additional Program Designations.


Q: How long does it take to process an Additional Program Designation?
A: ADEA PASS processes Additional Program Designations as promptly as possible. If an Additional Program Designation is received prior to sending your ADEA PASS application to your originally designated programs and prior to the program deadline, and all Required Documents have been received by ADEA PASS, your application will be delivered to the program by its application deadline.

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ADEA PASS Customer Service
Email: passinfo@passweb.org
Phone: 617-612-2065
Customer Service Representatives are available Monday through Friday, 9:00 a.m. - 5:00 p.m. Eastern time, except federal holidays.