Mailing Documents to ADEA CAAPID

All paper documents must be mailed to the ADEA CAAPID office. If you choose to send your documents via express service (e.g., UPS,FedEx, DHL) you must ship materials for overnight delivery Monday through Thursday ONLY. Deliveries will not be accepted on Saturday and ADEA CAAPID is not responsible for materials that are delivered during non-operational hours. Please note that using expedited delivery does not expedite the processing of your documents. Please allow up to 10 business days for your documents to be processed from the date of receipt. Please note: mail delivered using an express delivery service will allow you to track your package and ensure that it was delivered to our office. United States Postal Service (USPS) "Delivery Confirmation" is not recommended because it does not verify receipt of your materials in the ADEA CAAPID office.

ADEA CAAPID is not responsible for missed deadlines resulting from errors or delays in delivery. To verify receipt of documents on the day of delivery, you must contact the express mail courier utilized. The ADEA CAAPID office will not accept deliveries sent "collect" or "Bill Receiver."

If you are mailing documents using USPS, use the PO Box address below:
CAAPID Processing Department
P.O. Box 9116
Watertown, MA 02471 USA

If you are shipping documents using UPS, FedEx, DHL, etc., use the address below:
CAAPID Processing Department
C/O Liaison International

311 Arsenal St., Suite 15
Watertown, MA 02472 USA

Contact Customer Support for answers to questions about your ADEA CAAPID application by telephone or email:

Customer Support Representatives are available Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern time, except federal holidays.
Telephone: 617-612-2035

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