FAQs - Customer Service

Q: What is the contact information for ADEA CAAPID Customer Service?

A: ADEA CAAPID Customer Service

Telephone: 617-612-2035
Email: caapidinfo@caapid.org
Website: ADEA CAAPID Home  

Customer service office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern time.

Q: I need to contact ADEA CAAPID Customer Service but am unable to reach them by telephone. What can I do?

A: If you are unable to reach Customer Service by telephone, we suggest that you send an email to caapidinfo@caapid.org . We will make every effort to answer your email within three business days. When contacting Customer Service by email, be sure to include your full name, ADEA CAAPID ID number, and a detailed question.

Q: How soon should I expect a response from ADEA CAAPID Customer Service?

A: Please allow three business days for ADEA CAAPID Customer Service to respond to your inquiry.

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