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 FAQs - Customer Service 

Q:  What is the contact information for ADEA CAAPID Customer Service? 

A: ADEA CAAPID Customer Service

Telephone: 617-612-2035
Email:
caapidinfo@caapid.org
Website:
ADEA CAAPID Home

Customer service office hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern time.

Q:  I need to contact ADEA CAAPID Customer Service but am unable to reach them by telephone.  What can I do?

 A: If you are unable to reach Customer Service by telephone, we suggest that you send an email to caapidinfo@caapid.org. We will make every effort to answer your email within three business days. When contacting Customer Service by email, be sure to include your full name, ADEA CAAPID ID number, and a detailed question. 

Q:  How soon should I expect a response from ADEA CAAPID Customer Service?

 A: Please allow three business days for ADEA CAAPID Customer Service to respond to your inquiry.

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